Privacy Policy

We may collect the following personal information when you interact with us:

• Full name

• Contact details (phone number, email address, address)

• Appointment history

• Hair or scalp-related concerns you’ve shared with us

• Payment information (note: we do not store credit card details)

• Health or allergy information relevant to services

• Social media handles (if you engage with us online)

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Why We Collect Your Information

We collect personal information to:

• Book and manage your appointments

• Provide safe, personalised hair services

• Communicate with you about your bookings, offers, or updates

• Recommend suitable services or products

• Process transactions and manage invoices

• Improve your experience with us

• Comply with legal or regulatory obligations

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How We Collect Your Information

Your information may be collected when you:

• Book online, via phone, or in person

• Fill out client consultation forms

• Sign up for email updates or marketing

• Engage with us on social media

• Visit our website

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Marketing Communications

With your consent, we may send you updates, offers, and news via email or text. You can opt out at any time by clicking “unsubscribe” in our emails or contacting us directly.

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How We Store & Protect Your Information

We take your privacy seriously. Your data is stored securely using reputable systems and platforms. We implement reasonable safeguards to prevent unauthorised access, use, or disclosure.

If we no longer need your information, we securely delete or anonymise it unless required by law to retain it.

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Sharing Your Information

We do not sell or rent your information. We only share it when necessary to:

• Process payments through secure third-party providers

• Send marketing communications via email platforms

• Meet legal obligations (e.g. if requested by a regulatory authority)

All third parties are required to treat your information with the same level of privacy and care.

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International Data Transfers

Some of our service providers (e.g. booking or email platforms) may store data overseas. We ensure that these providers are compliant with acceptable privacy standards.

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Accessing Or Updating Your Information

You have the right to access and correct your personal information. If your details change or you believe something is incorrect, please contact us at:

hello@gorgeoushair.co.nz
We’ll respond to your request within 20 working days, as required under the Privacy Act.

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Cookies & Website Analytics​

Our website may use cookies or analytics tools to improve performance and user experience. These do not collect personally identifiable information and can be disabled via your browser settings.

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Changes To This Policy​

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most current version will always be available on our website.

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Questions or Concerns?

If you have any questions about this policy or how your information is handled, please contact us directly. If you feel your privacy rights have been breached, you can also contact the Office of the Privacy Commissioner in New Zealand.